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78201X: Avaya IP Office Platform Support Certified
The Avaya IP Office™ Platform Support Certified Exam (78201X) is designed for professionals aiming to validate their expertise in supporting Avaya IP Office™ platforms. Practicing with real exam questions shared by those who have passed the exam can significantly boost your chances of success. In this guide, we provide 78201X practice test questions and answers contributed by certified professionals.
Exam Details:
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Exam Code: 78201X
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Certification: Avaya IP Office™ Platform Support Certified
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Exam Format: Multiple-choice and scenario-based questions
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Test Duration: 120 minutes
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Number of Questions: Approximately 60
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Passing Score: Avaya does not publicly disclose the exact passing score, but it is typically around 70%.
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Recommended Experience: Extensive experience in installing, configuring, and maintaining Avaya IP Office™ solutions
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Exam Topics Covered:
- System Installation and Configuration: Setting up and configuring Avaya IP Office™ systems.
- User Management and Administration: Managing user accounts, permissions, and profiles.
- Voicemail and Call Routing: Configuring voicemail systems and setting up call routing protocols.
- Networking and Security: Implementing network configurations and ensuring system security.
- Troubleshooting and Diagnostics: Identifying and resolving system issues and performing diagnostics.
Why Use This 78201X Practice Test?
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Real Exam Experience: Questions closely match the actual test format.
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Identify Weak Areas: Helps pinpoint topics requiring further study.
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Up-to-Date Content: Regularly updated to align with Avaya exam objectives.
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Boost Confidence: Reduces exam anxiety through consistent practice.
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Improve Time Management: Helps you practice answering within the time limit.
Take advantage of these 78201X practice test questions shared by certified professionals. Start practicing today and get one step closer to becoming an Avaya IP Office™ Platform Support Certified expert!
Related questions
A customer is using Voicemail Pro and would like to configure voicemails to be sent to email. However, they would like to use the most secure method possible.
Which two methods can the technician suggest for sending voicemails via email? (Choose two.)
Unlock Premium Member
You are trying to assign a user as a Power User in the User Form of Manager, but the option is not available in the profile drop-down menu. What is the most likely reason for this?
To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?
Providers are components of one-X Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X Portal?
Time profiles can be used to automate a customer's out-of-hours setting, and it is also possible to override these profiles manually to either deactivate or activate them. What additional steps are required to allow customers to control the time profile using their phones?
By which method are alarm notifications sent to an Avaya IP Office support engineer?
A customer tells you that the Avaya IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)
If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?
Refer to the Exhibit.
Before simulating an error condition in relation to voicemail logs, a Business Partner has set the Voicemail Settings to a debug level of Verbose.
When setting the level to Verbose, what is the equivalent level number shown in the audit logs?
When backing up the Avaya IP Office solution with the Web Manager, and the Voicemail Pro Full Backup set is selected, which statement is true about the Voicemail Pro set that is chosen?
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