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Avaya 78201X Practice Test 3

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Question 1 / 40

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.

A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.

A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.

A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.

A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.

A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.

A caller will hear an automated voice saying ''Please Hold'', which can be customized to play a different message by configuring the Music-on-Hold source.

A caller will hear an automated voice saying ''Please Hold'', which can be customized to play a different message by configuring the Music-on-Hold source.

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Suggested answer: B
Explanation:

https://downloads.avaya.com/css/P8/documents/100119917

asked 14/02/2025
rene laas
56 questions