Six Sigma ICGB Practice Test - Questions Answers, Page 11
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Question 101

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.
Question 102

Cost of Poor Quality (COPQ) can be classified as Tangible (Visible) Costs and Hidden Costs.
Question 103

An employee of ACME Corporation noticed that every loan application that gets approved is copied four times and is stored in different locations in the company for no apparent reason. This would be an example of __________________.
Question 104

The 80:20 rule is associated with which of these tools?
Question 105

One of the metrics commonly used in Lean Six Sigma is DPU. This acronym stands for ___________________.
Question 106

According to the definition of Rolled Throughput Yield which of these items best describe the purpose of RTY?
Question 107

What is the Cycle Time, in seconds, for a process having a Throughput of 7,200 units per hour?
Question 108

The following Business Case is constructed properly.
''In business unit A there are too many flashlight returns and flashlight sales have decreased by 25 percent.''
Question 109

To create standardization of financial benefit calculations project savings are typically based on savings over what period of time?
Question 110

The essence of Lean is to concentrate effort on removing waste while improving process flow to achieve speed and agility at lower cost.
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