Six Sigma ICGB Practice Test - Questions Answers, Page 11
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Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.
Cost of Poor Quality (COPQ) can be classified as Tangible (Visible) Costs and Hidden Costs.
An employee of ACME Corporation noticed that every loan application that gets approved is copied four times and is stored in different locations in the company for no apparent reason. This would be an example of __________________.
The 80:20 rule is associated with which of these tools?
One of the metrics commonly used in Lean Six Sigma is DPU. This acronym stands for ___________________.
According to the definition of Rolled Throughput Yield which of these items best describe the purpose of RTY?
What is the Cycle Time, in seconds, for a process having a Throughput of 7,200 units per hour?
The following Business Case is constructed properly.
''In business unit A there are too many flashlight returns and flashlight sales have decreased by 25 percent.''
To create standardization of financial benefit calculations project savings are typically based on savings over what period of time?
The essence of Lean is to concentrate effort on removing waste while improving process flow to achieve speed and agility at lower cost.
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