Which of the following metrics would BEST enable an enterprise to evaluate an alignment goal specifically related to security of information and privacy?

Number of confidentiality incidents causing financial loss, business disruption or public embarrassment.

Ratio and extent of erroneous business decisions in which erroneous I&T-related information was a key factor

Number of critical business processes supported by up-to-date infrastructure and applications

Number of confidentiality incidents causing financial loss, business disruption or public embarrassment.

Which of the following would be an appropriate metric to align with a goal of ''Delivery of programs on time, on budget, and meeting requirements and quality standards''?

Percent of stakeholders satisfied with program/project quality

Percent of business staff satisfied that IT service delivery meets agreed service levels

Level of user satisfaction with the quality and availability of I&T-related management information

Which of the following management objectives is related to optimization of system performance?

Managed availability and capacity

Managed I&T management framework

Managed availability and capacity

Which of the following is MOST important to providing trust in operations, confidence in the achievement of enterprise objectives, and an adequate understanding of residual risk?

A managed system of internal controls

A continuity of operations response plan

A managed system of internal controls

Which of the following BEST describes the ''managed innovation'' management objective of the COBIT core model?

Achieve competitive advantage, improve customer experience and improve operational effectiveness.

Optimize available IT capabilities to support the IT strategy and roadmap.

Achieve competitive advantage, improve customer experience and improve operational effectiveness.

Support the digital transformation strategy of the organization and deliver the desired value.

Which of the following is CRITICAL to ensuring I&T-related decisions are aligned with the enterprise's strategies and objectives?

Technology and innovation processes are overseen by the board.

Compliance with legal, contractual and regulatory requirements is confirmed.

Technology and innovation processes are overseen by the board.

Assurance on controls is obtained from independent IT auditors.

After IT department goals have been aligned with enterprise goals, the NEXT step is to link the alignment goals with:

governance and management practices.

governance and management performance metrics.

How do the assigned capability levels in the COBIT core model facilitate the achievement of the different capability levels?

By providing clear definition of the processes and required activities

By defining organizational structure with specific roles and responsibilities

By setting performance metrics for enabler goals

By providing clear definition of the processes and required activities

According to Capability Maturity Model Integration (CMMI), which of the following BEST describes Level 2 within the five maturity levels for processes?

The process achieves its purpose through the application of a basic, yet complete, set of activities that can be characterized as performed.

The process achieves its purpose in a much more organized way using organizational assets, and processes are typically well defined.

The process more or less achieves its purpose through the application of an incomplete set of activities that can be characterized as intuitive and not very organized.

The different levels of involvement associated with roles and organizational structure are PRIMARILY divided into:

responsibility and accountability levels.

governance and management levels.

responsibility and accountability levels.

operational and practitioner levels.

Which of the following components is important to update in a COBIT RACI chart to align with the enterprise's context, priorities and preferred terminology?

Enterprise roles and organizational structures

Enterprise process practices and activities

Enterprise roles and organizational structures

Enterprise procedures and job descriptions

Which of the following comprises the ''information flow'' component of a governance system?

Process practices that include inputs and outputs

People, skills and competencies

Assignment of responsibility and accountability roles

Process practices that include inputs and outputs

Which governance component identifies the human resource needs that must be met to achieve governance and management objectives?

People, skills and competencies

Which of the following is the MOST essential attribute of the highest process capability level (Level 5)?

Pursuit of continuous improvement

Full achievement of the process's purpose

Quantitative performance measures

The design factor associated with a highly regulated enterprise is likely to attribute MORE importance to which of the following?

Documented work products and policies

Managed strategy and operations

Documented work products and policies

Understanding of the business by IT professionals

Which of the following is a CRITICAL requirement when the IT function is strategic and crucial to the success of the business?

High involvement of IT-related roles in organizational structures

Documented IT policies and procedures

High involvement of IT-related roles in organizational structures

Highly capable security-related processes and ensured risk optimization

Which of the following enterprise risk management concepts is MOST important to fully understand prior to finalizing the design of an IT governance system?

The enterprise's risk tolerance

Which of the following is the FINAL action before completing the design of an IT governance system?

Selecting an implementation method

Resolving inherent priority conflicts

Selecting an implementation method

An enterprise's business line managers have voiced concerns because the cost of governance-required improvements is perceived as too expensive. How can the IT governance team BEST address this concern?

Share the return on investment (ROI) analysis.

Improve the communication of business benefits.

Involve business line managers in the improvement planning process.

Share the return on investment (ROI) analysis.

One year after IT governance is implemented, what KEY question should be asked and evaluated?

Has the enterprise achieved expected benefits?

Has the enterprise leveraged lessons learned?

Has the enterprise reduced its risk exposure?

Has the enterprise achieved expected benefits?

In the implementation model, when is IT governance implementation risk BEST managed?

Just prior to operationalization

What would be the PRIMARY reason for management to conduct a process capability assessment?

To better understand the current state as compared to the target

To better understand the cost of implementing the improved process

To better understand the current level of risk versus future risk

Which of the following is ESSENTIAL to help ensure that a project's benefits are identified and continually monitored?

Earned value management reporting

Stage gate reviews by a governance team

Which of the following is a PRIMARY objective of reviewing the effectiveness of a new IT governance system that has been operational for 6 months?

Identifying further governance requirements

Obtaining executive management support for IT governance

Identifying further governance requirements

Evaluating business performance reports

Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?

Conduct a capabilities assessment

Perform a process risk assessment

Calculate return on investment (ROI)

Conduct a capabilities assessment

Isaca COBIT 2019 Practice Test 2 - Free Online Exam Prep & Questions

Question 1 / 40

Which of the following enterprise goals is within the Customer dimension of the IT balanced scorecard?

Delivery of programs on time and on budget

Product and business innovation

Quality of management information

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