MB-280: Microsoft Dynamics 365 Customer Experience Analyst
Microsoft
Exam Number: MB-280
Exam Name: Microsoft Dynamics 365 Customer Experience Analyst
Length of test: 120 mins
Exam Format: Multiple-choice, Drag and Drop, and HOTSPOT questions.
Exam Language: English
Number of questions in the actual exam: 40-60 questions
Passing Score: 700/1000
This study guide should help you understand what to expect on MB-280 exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.
Skills at a glance
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Implement Dynamics 365 Sales (25–30%)
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Configure and customize Dataverse and model-driven apps (25–30%)
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Implement the Dynamics 365 App for Outlook (10–15%)
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Implement security and customizations in Dynamics 365 Sales (10–15%)
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Demonstrate Dynamics 365 Customer Insights capabilities (10–15%)
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Extend and enhance Dynamics 365 Sales capabilities (5–10%)
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