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DRAG DROP

A company uses Dynamics 365 Supply Chain Management. A customer calls customer service to report that a product is defective.

The customer service process dictates that a formal set of activities needs to occur based on the specific incident.

You need to implement a repeatable process for the customer service representatives.

Which functionality should you use? To answer, drag the appropriate functionalities to the correct requirements. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 251
Correct answer: Question 251

Explanation:

Reference: https://docs.microsoft.com/en-us/learn/modules/managing-cases-with-dynamics-365/5-case-management- scenarios

DRAG DROP

You are the security administrator for a company that uses Dynamics 365 Finance.

The company requires the following:

UserA must be restricted from deleting customer records.

UserA must be able to create new customer records and edit existing records. UserB must be able to manage retail assortments business processes.

You must use the principle of least privilege when assigning user security. You must use existing security functionality.

You need to select the security components to implement the security requirements.

Which security components should you use? To answer, drag the appropriate security components to the correct security requirements. Each security component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 252
Correct answer: Question 252

DRAG DROP

A company named CompanyA is implementing Dynamics 365 Finance. The company is migrating organizational structure data from an older system.

CompanyA has a wholly-owned subsidiary named CompanyB that reports its own financials. CompanyA and CompanyB transact with each other. The companies have three regional offices that are individual cost centers.

You need to configure the organization.

What should you use? To answer, drag the appropriate functionalities to the correct requirements. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 253
Correct answer: Question 253

DRAG DROP

You are implementing Dynamics 365 Finance.

You must send notifications to internal users when a new fixed asset is created or approved and acquired.

You need to configure the system to meet the requirements.

Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 254
Correct answer: Question 254

HOTSPOT

A company that has two legal entities is implementing Dynamics 365 Finance.

You need to ensure that the company can view the following business information:

Information about the user that posts a journal transaction.

Intercompany transactions between the two legal entities.

Which features should you implement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 255
Correct answer: Question 255

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/view-journal-entries-transactions

You are implementing Dynamics 365 Finance and evaluating reporting capabilities.

The solution must allow business users to view cash flow forecasts as follows:

by region

across all legal entities

in a graphical representation from within Dynamics 365 Finance

You need to select a tool to allow the business users to view the cash flow forecasts.

Which tool should you use?

A.

Microsoft Dataverse

A.

Microsoft Dataverse

Answers
B.

Financial reporter

B.

Financial reporter

Answers
C.

Power Automate

C.

Power Automate

Answers
D.

Power BI embedded workspace

D.

Power BI embedded workspace

Answers
Suggested answer: D

A company delivers seafood to retail stores.

Refrigeration trucks send temperature and distance data from Internet of Things (IoT) sensors over 5G. Data is written to an API endpoint in Microsoft Azure. The temperature and distance data are stored in Common Data Service and edited in Dynamics 365 Finance.

You create model-driven apps to visualize data. The apps support online and offline modes.

You must update the following:

the shipment information in Dynamics 365 Finance based on delivery distance and real-time temperature readings from trucks * the corresponding Common Data Service data with the latest shipment status

You need to update shipment information.

What should you use?

A.

Power Automate (Flow)

A.

Power Automate (Flow)

Answers
B.

Azure IoT Edge

B.

Azure IoT Edge

Answers
C.

Azure IoT Central

C.

Azure IoT Central

Answers
D.

Azure IoT Hub

D.

Azure IoT Hub

Answers
E.

Dual-write

E.

Dual-write

Answers
Suggested answer: E

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/dual-write/dual-write-overview

You are implementing Dynamics 365 Finance.

Local customer service agents answer phone calls from customers and vendors on invoices and payments. All conversations with customers and vendors are recorded and documented.

Due to a quality assurance issue, not enough customer service agents are available to handle customer volume for invoices and payments.

You need to implement a technology to answer customer questions for invoices and payments.

Which technology should you use?

A.

Dynamics 365 Finance Document Routing Agent

A.

Dynamics 365 Finance Document Routing Agent

Answers
B.

Microsoft Azure Cognitive Services Text to Speech

B.

Microsoft Azure Cognitive Services Text to Speech

Answers
C.

Microsoft Azure Cognitive Services Speech to Text

C.

Microsoft Azure Cognitive Services Speech to Text

Answers
D.

Dynamics 365 Finance Local Agent

D.

Dynamics 365 Finance Local Agent

Answers
E.

Power Virtual Agents

E.

Power Virtual Agents

Answers
Suggested answer: E

Explanation:

Reference: https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents

Note: This question-is part of a series of questions that present the same scenario. Each question-in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question-sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question-in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 Finance sales manager. You use a Power BI dashboard that shows near-real-time sales data from reports and tiles.

It is impractical to keep switching between multiple applications.

You need to configure a way to access the Power BI reports within the Dynamics 365 Finance client.

Solution: Include the Power BI reports in a Power BI App and pin the Power BI App to your workspace.

Does the solution meet the goal?

A.

Yes

A.

Yes

Answers
B.

No

B.

No

Answers
Suggested answer: B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/pin-power-bi-reports

You manage Dynamics 365 Supply Chain Management for a company.

A user is unable to perform a critical business process. The user's permissions must be updated.

You need to identify and resolve the user's missing permissions.

Which feature should you use?

A.

Business process modeler

A.

Business process modeler

Answers
B.

Separation of duties

B.

Separation of duties

Answers
C.

Data security policies

C.

Data security policies

Answers
D.

Security diagnostics for task recordings

D.

Security diagnostics for task recordings

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/security-diagstics-task- recordings

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