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Scenario Please read this scenario prior to answering the question Independent insurance brokers that work with ArchiSurance have complained of difficulty in communicating with salespeople and other personnel at ArchiSurance. They have said that email is too clumsy and slow for working on urgent deals, people do not always answer their mobile phones, and it is difficult to tell whether an individual is available. They have also complained that it is too time-consuming for them to manage their commission payments using an older web application that requires them to print out and mail forms for making some routine changes, and also does not work on many mobile devices. Some brokers have said that it is easier to do business with ArchiSurance competitors that provide easy-to-use mobile applications for both general communication and commission management. In fact, the ArchiSurance Vice President of Sales and Chief Marketing Officer have both expressed concern about reports from the ArchiSurance market research department that the company is gradually losing market share withsome of the same brokers that have been complaining. These executives are also concerned that ArchiSurance may not meet the targets for revenue growth. Upon hearing about these issues, the ArchiSurance Chief Information Officer (CIO) hired a consultant to design a new mobile infrastructure for broker interaction. This infrastructure is required to enable easier communication with ArchiSurance brokers in order to help the company increase its market share with each of them and consequently attain its targets for revenue growth. In order to ensure that the new infrastructure would meet these goals, the CIO told the consultant that the new infrastructure must make it easy for ArchiSurance to develop and deploy applications and content for its brokers. It must provide federated authentication and an encrypted communication channel as well as instant messaging and presence services. The new mobile broker interaction infrastructure architecture includes a number of system software components. A secure reverse proxy authenticates users and provides an encrypted channel to communicate with them. The proxy uses a service provided by directory server software to authenticate users. The directory server communicates with the ArchiSurance federation server, which in turn communicates with peer federation servers hosted by trusted brokerage organizations. Once the user is authenticated, the ArchiSurance broker portal uses the ArchiSurance web content management system to assemble authorized and relevant content for each broker. In order to provide presence services, a unified communications (UC) server exchanges information with the directory server and an instant messaging server. All of these components are hosted on a single physical hardware platform hosting a virtualized server infrastructure. The server infrastructure is connected to a converged local area network (LAN), which is also connected to a commercial wide area network (WAN) over which ArchiSurance communicates with its brokers. Refer to the Scenario The solution delivery team for broker interaction would like to get a clearer idea of the motivations behind this solution as they plan a second release. You must model the stakeholders, drivers, assessments and goals that shape this strategic initiative. You must also show the relationships between these motivational elements. Which answer provides the most complete and accurate model?

Scenario Please read this scenario prior to answering the question ArchiSurance has a partnership with ArchiBank in which the two companies market each other's consumer offerings to their own customers. Each quarter, the chief marketing officers (CMOs) of the two companies work together to plan the next quarter's promotions. First, they review each other's business objectives related to the partnership. Then, they formulate the co-operative marketing plan. The CMOs determine which offerings they will promote, the characteristics of the target customers, and the timing of each promotion. They assemble their findings into a co-operative marketing plan that Is reviewed separately by the chief financial officer (CFO) of each organization. If either of the CFOs finds a problem, the CMOs must quickly work together to formulate another version of the plan. The review and reformulation process continues until both CFOs have approved a version of the plan. Then,the CMOs share the plans with their respective operations teams. Each organization's operations team configures the bank's systems toexecute the joint promotions. The cooperative marketing process is enabled by CRM software delivered as a service (SaaS). The two organizations each use separate logical instances of a multi-tenant customer relationship management (CRM) application hosted by a service provider. Each company's CRM instance is a dedicated function of the same CRM application component. The dedicated functions also share the same multi-tenant database. The component's data access layer is designed with safeguards to keep each company's data separate unless it is intentionally shared. Each CRM instance has targeting, exchange and outreach sub-functions. The targeting sub-functions select customers based on criteria developed by the CMOs and configured by the operations teams. The exchange sub-functions share the selected customer profiles with each other, and the outreach sub-functions generate promotional email. In this way, each company's CRM system generates a list of target customers that the other company's CRM system uses to send promotional email. The multi-tenant CRM application component is hosted on a large virtual server complex that is connected via a site network to a physical storage array and a commercial wide-area network (WAN) used by both companies. Both companies access their CRM systems via PCs connected to Local Area Networks (LANs) that are in turn connected to the shared commercial WAN. Refer to the Scenario The new head of IT has asked you to describe how the CRM application supports the partnership, including the CRM application itself, the various application functions and the data flows between them, and the hosting and networking that supports the CRM application. Which answer provides the best description?






Consider the following statement:

1. An application component is a self-contained unit of functionality.

2. An application component may perform one or more application functions.

3. The name of an application component should preferably be a noun.

Which of the following answers regarding the statement is correct?

A.
1 and 2 are correct, 3 is not correct
A.
1 and 2 are correct, 3 is not correct
Answers
B.
2 and 3 are correct, 1 is not correct
B.
2 and 3 are correct, 1 is not correct
Answers
C.
1 and 3 are correct, 2 is not correct
C.
1 and 3 are correct, 2 is not correct
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D.
1, 2 and 3 are all correct
D.
1, 2 and 3 are all correct
Answers
Suggested answer: D

Consider the following four relationships, in the context of derived structural relationships:

Which of the following answers lists the four relationships ordered from the strongest relationship to the weakest relationship?

A.
1, 2, 3, 4
A.
1, 2, 3, 4
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B.
1, 2, 4, 3
B.
1, 2, 4, 3
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C.
4, 2, 1, 3
C.
4, 2, 1, 3
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D.
4, 1, 2, 3
D.
4, 1, 2, 3
Answers
Suggested answer: C

Consider the following diagram, which represents a migration from a Baseline to a Target Architecture:

Which of the following answers best interprets the unlabeled symbol in the middle of the diagram?

A.
It represents a relatively stable intermediate state during the migration from the Baseline to the Target Architectures
A.
It represents a relatively stable intermediate state during the migration from the Baseline to the Target Architectures
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B.
It represents a project that progresses the architecture from Baseline to Target
B.
It represents a project that progresses the architecture from Baseline to Target
Answers
C.
It represents the deliverables necessary to transform the architecture from Baseline to Target
C.
It represents the deliverables necessary to transform the architecture from Baseline to Target
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D.
It represents a conceptual point of transition between the two architectures, but one that is unlikely to exist in reality for more than an instant
D.
It represents a conceptual point of transition between the two architectures, but one that is unlikely to exist in reality for more than an instant
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Suggested answer: A

Which application layer concept is defined as a passive element?

A.
Application component
A.
Application component
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B.
Application function
B.
Application function
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C.
Data object
C.
Data object
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D.
Business object
D.
Business object
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Suggested answer: C

The following diagram shows an example of the use of the Migration viewpoint:

Which of the following best describes a reason for using this viewpoint?

A.
To model the management of architecture change
A.
To model the management of architecture change
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B.
To help determine the priorities of implementation projects
B.
To help determine the priorities of implementation projects
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C.
To relate programs and projects to the parts of the architecture that they implement
C.
To relate programs and projects to the parts of the architecture that they implement
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D.
To help in planning the transition from the current architecture to a desired future architecture
D.
To help in planning the transition from the current architecture to a desired future architecture
Answers
Suggested answer: D

Consider the following diagram, in which CSR stands for Customer Service Representative:

Which of the following statement is expressed by the diagram?

A.
CSR Training has four key modules, each focusing on a different topic
A.
CSR Training has four key modules, each focusing on a different topic
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B.
The CSR Training business service is valuable in four different ways
B.
The CSR Training business service is valuable in four different ways
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C.
CSR Training is a basic service, upon which four sub-services depend
C.
CSR Training is a basic service, upon which four sub-services depend
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D.
CSR Training accesses four different types of information
D.
CSR Training accesses four different types of information
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Suggested answer: B

Which ArchiMate concept describes the behavior of a business collaboration?

A.
A business interaction
A.
A business interaction
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B.
A business event
B.
A business event
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C.
A business process
C.
A business process
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D.
A business service
D.
A business service
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Suggested answer: A

Consider the following symbol, which represents information about a transformation project at ArchiSurance involving systems and business processes:

Which of the following statements correctly expresses the meaning of the symbol?

A.
TheArchiSurance legal department has determined the impact of the new regulations
A.
TheArchiSurance legal department has determined the impact of the new regulations
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B.
The project must satisfy requirements for additional reporting
B.
The project must satisfy requirements for additional reporting
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C.
The additional reporting requirements in new insurance regulations are driving change at ArchiSurance
C.
The additional reporting requirements in new insurance regulations are driving change at ArchiSurance
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D.
The project's systems must be flexible enough to accommodate any future changes in reporting requirements
D.
The project's systems must be flexible enough to accommodate any future changes in reporting requirements
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Suggested answer: C

Consider the following diagram:

What does the diagram express about the Underwriting Application?

A.
It has three distinct components
A.
It has three distinct components
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B.
It processes three different types of data objects
B.
It processes three different types of data objects
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C.
It performs three different functions
C.
It performs three different functions
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D.
It groups together three components that are not a part of the Underwriting Application
D.
It groups together three components that are not a part of the Underwriting Application
Answers
Suggested answer: C

All ArchiSurance divisions use a Claims Adjudication Process specific to their lines of business to determine whether a claim should be paid as well as the payment amount, Consider the following diagram:

Which of the following statements is expressed by the diagram?

A.
The Claims Adjudication Process realizes the Claim File
A.
The Claims Adjudication Process realizes the Claim File
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B.
Claims are filed after the Claims Adjudication process is complete
B.
Claims are filed after the Claims Adjudication process is complete
Answers
C.
The Claims Adjudication team relies on the Claim File to get its work done
C.
The Claims Adjudication team relies on the Claim File to get its work done
Answers
D.
The Claims Adjudication process accesses the Claim File
D.
The Claims Adjudication process accesses the Claim File
Answers
Suggested answer: D
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