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Question 28 - MB-910 discussion

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You manage a call center for a company that uses Dynamics 365 Customer Service.

The call center's customer service manager wants to renew all expired entitlements to increase the duration of entitlements from six months to one year.

You need to help the customer service manager make the changes.

Which status indicates that an entitlement must be renewed?

A.

Draft

Answers
A.

Draft

B.

Waiting

Answers
B.

Waiting

C.

Active

Answers
C.

Active

D.

Canceled

Answers
D.

Canceled

Suggested answer: D

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-service/create-entitlement-define-support-terms-customer#renewan-entitlement

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asked 05/10/2024
FOTIS FOURLIAS
47 questions
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