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Question 29 - MB-910 discussion

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A company plans to implement Dynamics 365 Customer Service.

The company wants to use the system to determine when customers are having an issue and need help.

You need to track customer issues until the issues are resolved.

What should you create?

A.

opportunity

Answers
A.

opportunity

B.

contact

Answers
B.

contact

C.

case

Answers
C.

case

D.

quote

Answers
D.

quote

Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-gb/learn/modules/get-started-with-dynamics-365-for-customer-service/2-corecomponents

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asked 05/10/2024
Quratulain Damani
42 questions
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