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What are two purposes of Cisco Unified Intelligence Center? (Choose two.)

A.

allows agents to re-skill to a different skill group or team

Answers
A.

allows agents to re-skill to a different skill group or team

B.

automates Text to Voice Bot Configurations

Answers
B.

automates Text to Voice Bot Configurations

C.

allows different groups of users to configure APIs based on their roles

Answers
C.

allows different groups of users to configure APIs based on their roles

D.

obtains data from the base solution's database, known as Data Sources

Answers
D.

obtains data from the base solution's database, known as Data Sources

E.

customizes the visual presentation of the reports

Answers
E.

customizes the visual presentation of the reports

Suggested answer: C, D
asked 11/10/2024
Nisanka Mandara
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