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Question 1

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What are the two main features of the Cisco VVB? (Choose two.)

Question 2

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Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)

Question 3

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How can the Extension Mobility feature be described?

Question 4

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Which VVB CLI command can set an individual media file to an expired state?

Question 5

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Which two key tasks must be completed in ICM to enable basic agent functionality in a CCE deployment? (Choose two.)

Question 6

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What is the goal of identifying a call type?

Question 7

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Which microapp is used to gather information from the caller?

Question 8

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What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

Question 9

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When is the IVR leg established in a CCE Call Flow?

Question 10

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Which variable remains available to all scripts in the system until reset?

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Related questions

How can the Extension Mobility feature be described?

What are two descriptions for the Agent Targeting Rule? (Choose two.)

How does CUCM function in CCE?

What are two channels or features supported by ECE? (Choose two.)

In a CCE Call Flow, how does ICM respond to a CVP new Route Request?

In a CCE Call Flow, which step comes after the call arrives and is held on a port on the Ingress Gateway?

When is the IVR leg established in a CCE Call Flow?

Which two components are needed to setup RONA? (Choose two.)

Which two steps are required to configure a Supervisor? (Choose two.)

What is the function of the CVP Subdialog Return element in a VXML application?

Question 26 - 500-442 discussion

Report

Which two steps are required to configure a Supervisor? (Choose two.)

A.

assign the Supervisor to only one Team

B.

assign the Supervisor to a Skill Group and Precision Queue

C.

make sure the Supervisor has an Active Directory Account

D.

ensure that "Is Supervisor" is checked

E.

assign the Supervisor to a Precision Queue

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asked 11/10/2024

Hicham Jellab

44 questions

User

Your answer: A B C D E

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