In a CCE Call Flow, which step comes after the call arrives and is held on a port on the Ingress Gateway?

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Enrique Villegas · Accepted Answer

CVP establishes an HTTP link with the VVB (or IOS VXML Gateway), establishing the IVR Leg of thecall.

Enrique Villegas · Answer

ICM responds to the Route Request by running a Routing Script.

Enrique Villegas · Answer

CVP delivers a Route Request to the ICM Central Controller.

Enrique Villegas · Answer

Using a configured Dial Peer, the Ingress Gateway delivers a SIP invite message to the CVP server.

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