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Question 1

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What are the two main features of the Cisco VVB? (Choose two.)

Question 2

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Which two CCE configuration objects can be configured from the Web Administration tool? (Choose two.)

Question 3

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How can the Extension Mobility feature be described?

Question 4

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Which VVB CLI command can set an individual media file to an expired state?

Question 5

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Which two key tasks must be completed in ICM to enable basic agent functionality in a CCE deployment? (Choose two.)

Question 6

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What is the goal of identifying a call type?

Question 7

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Which microapp is used to gather information from the caller?

Question 8

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What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

Question 9

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When is the IVR leg established in a CCE Call Flow?

Question 10

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Which variable remains available to all scripts in the system until reset?

Question 37 - 500-442 discussion

Which two components are needed to setup RONA? (Choose two.)

Agent Permission levels

Call Routing Logic

System timers

Skill Target Configuration

Attribute settings

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asked 11/10/2024

Chris Morris

39 questions

Your answer: A B C D E

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