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Which two components must be configured for CCE to begin routing the contact and start processing the call? (Choose two.)

A.

ICM script

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A.

ICM script

B.

Skill Targets

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B.

Skill Targets

C.

Network VRU

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C.

Network VRU

D.

Call type

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D.

Call type

E.

Media routing domain

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E.

Media routing domain

Suggested answer: A, D
asked 11/10/2024
Pineda Jerson
30 questions
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