ExamGecko
Question list
Search
Search

Question 4 - 500-445 discussion

Report
Export

In which two ways are chats transferred? (Choose two.)

A.

Only open chat activities in which the customer has not left the chat session can be transferred.

Answers
A.

Only open chat activities in which the customer has not left the chat session can be transferred.

B.

Chats can be transferred to departments directly.

Answers
B.

Chats can be transferred to departments directly.

C.

Agents can transfer the chat activities based on the Maximum Task limit setting.

Answers
C.

Agents can transfer the chat activities based on the Maximum Task limit setting.

D.

Agents have unlimited transfers of chat activity.

Answers
D.

Agents have unlimited transfers of chat activity.

E.

Only one chat activity can be transferred at a time.

Answers
E.

Only one chat activity can be transferred at a time.

Suggested answer: A, E
asked 11/10/2024
Quoc Nguyen
43 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first