Cisco 500-445 Practice Test - Questions Answers

The availability of templates is controlled by licenses.

A user can only create ten reports per template.

Only one report can be created per template.

Any number of reports can be created from a template.

Templates can be deleted.

400

600

1200

1800

Only open chat activities in which the customer has not left the chat session can be transferred.

Chats can be transferred to departments directly.

Agents can transfer the chat activities based on the Maximum Task limit setting.

Agents have unlimited transfers of chat activity.

Only one chat activity can be transferred at a time.

Ldap://idap_server:3269

Ldap://idap_server:80

Ldap://idap_server:443

Ldap://idap_server:3268

Openssl dgst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature>

<ISO Image>

Openssl dst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature>

<ISO Image>

Openssl dst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature>

<|SO Image>

Openssl dgst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature>

<ISO Image>

Data leak prevention

Data masking

Data filtering

Data scanning

application files

application log files

error log files

system files

report templates

ECE_Default_Queue

ECE_activity

ECE_Inbound

ECE_Email

ECE_Chat

Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 10

Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 6

Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 20

Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 4