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500-445: Implementing Cisco Contact Center Enterprise Chat and Email
Cisco
Exam Questions:
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2.370 Learners
The Cisco 500-445 CCECE exam is essential for professionals aiming to specialize in implementing and maintaining Cisco Contact Center Enterprise Chat and Email. Our comprehensive resource for 500-445 practice tests, shared by individuals who have successfully passed the exam, provides realistic scenarios and invaluable insights to enhance your exam preparation.
Why Use 500-445 Practice Test?
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Real Exam Experience: Our practice test accurately replicates the format and difficulty of the actual Cisco 500-445 exam, providing you with a realistic preparation experience.
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Identify Knowledge Gaps: Practicing with these tests helps you identify areas where you need more study, allowing you to focus your efforts effectively.
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Boost Confidence: Regular practice with exam-like questions builds your confidence and reduces test anxiety.
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Track Your Progress: Monitor your performance over time to see your improvement and adjust your study plan accordingly.
Key Features of 500-445 Practice Test:
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Up-to-Date Content: Our community ensures that the questions are regularly updated to reflect the latest exam objectives and technology trends.
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Detailed Explanations: Each question comes with detailed explanations, helping you understand the correct answers and learn from any mistakes.
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Comprehensive Coverage: The practice test covers all key topics of the Cisco 500-445 exam, including chat and email administration, configuration, and troubleshooting.
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Customizable Practice: Create your own practice sessions based on specific topics or difficulty levels to tailor your study experience to your needs.
Exam number: 500-445
Exam name: Implementing Cisco Contact Center Enterprise Chat and Email (CCECE 500-445)
Length of test: 90 minutes
Exam format: Multiple-choice, drag-and-drop, fill-in-the-blank, testlet, simlet, and simulation questions
Exam language: English
Number of questions in the actual exam: 55-65 questions
Passing score: Varies, typically around 750-850 out of 1000
Use the member-shared Cisco 500-445 Practice Test to ensure you’re fully prepared for your certification exam. Start practicing today and take a significant step towards achieving your certification goals!
Related questions
What is the maximum value for the ‘MaxMessageSize’ property to allow the total number of characters for each chat message?
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How do chat entry points behave?
Multiple help links on a website can point to the same entry point.
Each help link on a website can point to the same entry point.
Each help link on a website must point to a separate entry point.
Each help link on a website can point to multiple entry points.
What is the formula for a standardized agent count for email?
Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 10
Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 6
Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 20
Standardized agent count for email = Actual agent count * Average number of messages handled per hour by each agent / 4
What are two specifications for reporting templates? (Choose two.)
The availability of templates is controlled by licenses.
A user can only create ten reports per template.
Only one report can be created per template.
Any number of reports can be created from a template.
Templates can be deleted.
How is Chat Watchdog Interval used?
to control the time interval after which a chat activity is tagged as abandoned if an agent could not accept it
to control the time interval after which a chat activity is tagged as abandoned if it could not get any response from UCCE
to control the time interval after which a chat activity is tagged as abandoned if it could not be routed to UCCE
to control the time interval after which a chat activity is tagged as abandoned if it could not be assigned to an agent
What are three report categories and templates included for ECE reporting? (Choose three.)
Which feature is unable to be deleted or made inactive?
Enterprise Chat and Email
Unified CCE
Exception Queue
Supervisory Queues
Which sequence should be followed while starting ECE?
What are two considerations when installing Web Servers? (Choose two.)
Which product allows wait messages to be displayed with dynamic text to customers while chat and call requests are processed?
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