Cisco 500-445 Practice Test - Questions Answers, Page 3
Question list
List of questions
Related questions
What is the maximum permissible one-way network delay between Unified CCE servers and ECE servers?
80 milliseconds
120 milliseconds
240 milliseconds
300 milliseconds
What is the default frequency value of ECE Monitors notification?
30 seconds
60 seconds
120 seconds
30 minutes
60 minutes
90 minutes
Which items must be configured before agents can reply to emails from customers?
Inbound workflows, Outbound workflows, Email aliases, Users, Queues
Inbound workflows, Outbound workflows, Users, Email aliases
Inbound workflows, Outbound workflows, Queues, DN
Email aliases, Inbound workflows, Users, Queues
When does the workflow assignment service publish a message to the application server?
when the agent logs out
when a new email is assigned to a user
when a new task is created
when the agent login in
How is the ECC variable created for chat, inbound and outbound email activities?
User.ece.email id
User.ece task id
User.ece.activity.id
User.ece. .customer.name
What is an MRD a collection of that is associated with a common communication medium?
skill groups and services
route point and DN
scripts and script selector
skill groups and route
Which partition level settings are needed to configure email?
Default SMTP server settings, Alarm service delay, Auto response number
Maximum activities to pull at a time, Alarm service delay, Auto response number, Auto response time
Default SMTP server settings, Auto response time, Personalized activity assignment
Alarm service delay, Auto response time, Auto response number
What are two required configurations when setting up user accounts and permissions? (Choose two.)
The ECE web server can be installed in DMZ and must use the same domain account.
All the servers except the ECE web server must use the domain account to install the software.
All the servers must use the same domain account to install the software.
Domain account is not mandatory to install the software. The local account with administrator privilege can be used.
The ECE web server can be installed in DMZ and can have a different domain account.
Which TCP must be opened in the firewall between Services server and Messaging server?
587
9001
15097
47500
Which four tools should be taken into consideration for Troubleshooting ECE issues? (Choose four.)
Cisco Email and Chat Analyzer
Activity Audit
ECE LiteAgent
Service Process Monitor
Service Instance Monitor
Service Activity Monitor
Router Email and Chat Viewer
ECE Agent toolkit Monitor
Question