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Question 20 - 500-445 discussion
What are three steps in a chat process flow? (Choose three.)
A.
The agent selects chat in the gadget.
B.
The application server checks Chat EP configuration.
C.
The application server displays the chat to the agent with a notification.
D.
The customer initiates a chat and hits Chat Entry Point (EP).
E.
EAAS notifies EAMS of DO_THIS_WITH_TASK.
F.
EAAS Instances sends NEW_TASK message to MR PIM.
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