ExamGecko
Question list
Search
Search

Question 31 - 500-445 discussion

Report
Export

Which activities can agents pick and pull?

A.

Agents can pick chats from other agents that belong to the same set of skill groups.

Answers
A.

Agents can pick chats from other agents that belong to the same set of skill groups.

B.

Agents can pick chat from other agents that belong to the different skill groups.

Answers
B.

Agents can pick chat from other agents that belong to the different skill groups.

C.

Agents can pick emails from other agents that belong to the same set of skill groups.

Answers
C.

Agents can pick emails from other agents that belong to the same set of skill groups.

D.

Agents can pick emails from other agents that belong to the different skill groups.

Answers
D.

Agents can pick emails from other agents that belong to the different skill groups.

Suggested answer: D
asked 11/10/2024
AshokBabu Kumili
43 questions
User
Your answer:
0 comments
Sorted by

Leave a comment first