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What are three report categories and templates included for ECE reporting? (Choose three.)

A.

Supervisor Status

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A.

Supervisor Status

B.

Contact Center Trend

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B.

Contact Center Trend

C.

Email Survey

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C.

Email Survey

D.

Service Level Agreement

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D.

Service Level Agreement

E.

Service Level Performance

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E.

Service Level Performance

F.

Contact Center CCAI

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F.

Contact Center CCAI

G.

Agent performance

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G.

Agent performance

Suggested answer: A, C, F
asked 11/10/2024
William Dalgo
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