A client deployed a new collaboration solution six months ago. Utilization telemetry indicates only 60% of activated users are engaging with the solution. Which two actions should the Customer Success Manager recommend to the client? (Choose two.)

Question

Jonas Junker · Accepted Answer

Conduct a survey to determine which collaboration solutions users are using.

Jonas Junker · Accepted Answer

Advertise additional user training sessions throughout the organization.

Jonas Junker · Answer

Have marketing write a blog post about the new solution.

Jonas Junker · Answer

Encourage the customer to purchase updated endpoints.

Jonas Junker · Answer

Block all alternative chat and video collaboration systems.

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