A customer purchased 500 licenses for its cloud-based collaboration solution. During a customer meeting, they complain to the Customer Success
Manager that they cannot verify who and how the licenses are being used. Which two types of adoption barriers are occurring? (Choose two.)

Question

A customer purchased 500 licenses for its cloud-based collaboration solution. During a customer meeting, they complain to the Customer Success

Manager that they cannot verify who and how the licenses are being used. Which two types of adoption barriers are occurring? (Choose two.)

Katrina Allangba · Accepted Answer

<div style="font-size:12pt;font-family:Calibri, sans-serif;"><p style="margin:0;"> process</p></div>

Katrina Allangba · Accepted Answer

<div style="font-size:12pt;font-family:Calibri, sans-serif;"><p style="margin:0;"> tools</p></div>

Katrina Allangba · Answer

<div style="font-size:12pt;font-family:Calibri, sans-serif;"><p style="margin:0;"> people</p></div>

Katrina Allangba · Answer

<div style="font-size:12pt;font-family:Calibri, sans-serif;"><p style="margin:0;"> platform</p></div>

Katrina Allangba · Answer

application

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