Refer to the exhibit.
The graph shows a customer with a software product and highlights the number of paid-for licenses (shown with the orange line) and the number of users actively using the product (shown with the blue line). Which statement about the customer is true?

Question

Refer to the exhibit.The graph shows a customer with a software product and highlights the number of paid-for licenses (shown with the orange line) and the number of users actively using the product (shown with the blue line). Which statement about the customer is true?

Vladimir Litvinenko · Accepted Answer

The customer's usage has seen a recent decline and the chance of them churning will be higher

Vladimir Litvinenko · Answer

The customer has a high probability to renew and will include an expanded opportunity

Vladimir Litvinenko · Answer

The customer's usage is too low to correctly measure the chance of their retention

Vladimir Litvinenko · Answer

The customer has increased usage, which shows a strong indicator of renewal

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