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Question 717 - 220-1102 discussion

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A technician discovers a user's PC has a 'No OS found' error message. Which of the following steps should the technician take next?

A.

Remove external storage and reboot the PC.

Answers
A.

Remove external storage and reboot the PC.

B.

Replace the SSD and run disk defragmenter.

Answers
B.

Replace the SSD and run disk defragmenter.

C.

Start up in safe mode and roll back the latest security updates.

Answers
C.

Start up in safe mode and roll back the latest security updates.

D.

Back up personal data and rebuild the user profile.

Answers
D.

Back up personal data and rebuild the user profile.

Suggested answer: A

Explanation:

Detailed Explanation with Core 2

Reference:

A 'No OS found' message often occurs if the PC is trying to boot from an external storage device that does not contain an OS. Removing any external devices and rebooting can resolve this issue. This approach is part of troubleshooting boot-related problems, as emphasized in Core 2 (Core 2 Objective 3.1).

asked 27/10/2024
Bart Hakstege
38 questions
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