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Question 407 - CSA discussion
When you are viewing a record, like an incident, how can you detect if someone else is also actively working on the Incident? (Choose 2 answers)
A.
A chat bubble automatically launches, so you can collaborate
B.
An icon appears to the left of fields that have been updated by other users
C.
A notification appears asking the new user to collaborate
D.
The Work notes list contains names of the other users
E.
User presence icon shows initials of users actively viewing the record
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