As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

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asd asd · Accepted Answer

A metric is used to measure and evaluate the effectiveness of IT service management processes

asd asd · Answer

A metric is a report gauge used on homepages to display real-time data

asd asd · Answer

A metric is a time measurement used to report the effectiveness of workflows and SLAs

asd asd · Answer

A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.

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