While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?

Question

Euwing Mendoza · Accepted Answer

There is a business rule, excluding Bob.Smith from any approvals.

Euwing Mendoza · Answer

Bob Smith does not have a delegate set up on his account,

Euwing Mendoza · Answer

The Bob Smith user account, does not have a manager specified.

Euwing Mendoza · Answer

The manager does not have a delegate assigned,

Euwing Mendoza · Answer

Bob Smith is a VIP.

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