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Question 410 - CSA discussion

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What action would an administrator perform on a list if they wanted to show the records in groups, based on the Category column? (Choose 2 answers)

A.

On the list Context Menu, select Group By > Category

Answers
A.

On the list Context Menu, select Group By > Category

B.

On the Category column title, select the Context menu > Group By Category

Answers
B.

On the Category column title, select the Context menu > Group By Category

C.

On the Application Navigator, type group.category and press Enter

Answers
C.

On the Application Navigator, type group.category and press Enter

D.

Select the Group icon, then select Category

Answers
D.

Select the Group icon, then select Category

E.

On the Filter Menu, select Group By > Category

Answers
E.

On the Filter Menu, select Group By > Category

Suggested answer: A, D

Explanation:

Detailed Explanation:

In ServiceNow, list views can be customized to group records by specific fields to enhance data organization. To group records by the Category column:

Option A allows administrators to use the list context menu to group records by category, providing easy data visualization based on the selected column.

Option D involves using the Group icon (usually located in the column header) and selecting the category for grouping. These grouping options simplify navigating and analyzing data by sorting records based on relevant columns, like Category. (Reference: ServiceNow Documentation - List Controls and List Context Menu)

asked 18/11/2024
Hermann Saint-Fleur
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