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Question 153 - CIS-ITSM discussion

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By default, a business rule causes the Assignment group to be automatically set on a change request record. How is the group identified?

A.

Support group on CI record, or if empty the Support group on the Service offering

Answers
A.

Support group on CI record, or if empty the Support group on the Service offering

B.

Support group on CI record, or if empty, the Support group on the Service

Answers
B.

Support group on CI record, or if empty, the Support group on the Service

C.

Change group on CI record, or if empty, the Change group on the Service offering

Answers
C.

Change group on CI record, or if empty, the Change group on the Service offering

D.

Support group on CI record, or the default assignment group for the user

Answers
D.

Support group on CI record, or the default assignment group for the user

Suggested answer: B
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asked 18/11/2024
John Ordonez
30 questions
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