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A supervisor with read/update/create/delete skillsets capability is trying to delete a skillset from the skillset page under the Configuration component. The error message indicates that the skillset is in use and must be removed from anything referencing it, before it can be deleted from Contact Center Manager Server (CCMS). Which two places should the supervisor look for these references? (Choose two.)

A.
Orchestration Designer > Scripts and Flows
Answers
A.
Orchestration Designer > Scripts and Flows
B.
Real Time Statistics > Skillset Statistics
Answers
B.
Real Time Statistics > Skillset Statistics
C.
Contact Center Management > Agent Definition
Answers
C.
Contact Center Management > Agent Definition
D.
Historical Statistics > Parameters
Answers
D.
Historical Statistics > Parameters
Suggested answer: C, D

Explanation:

Reference: https://downloads.avaya.com/css/P8/documents/100093199

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asked 16/09/2024
Cristian Lazo
38 questions
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