A customer with Avaya Aura@ Contact Center (AACC) has lost their administrator and therefore must create a Contact Center Management supervisor who can also log into the Contact Center Manager Administration (CCMA) as an administrative user, in the interim until the administrator can be replaced. The customer wants the supervisor definition to be linked to the Contact Center Manager Administrative User definition. What needs to be done to link the supervisor definition to a web administrative user definition?

Question

Shangar Sundaralingam · Accepted Answer

In Contact Center Management, first create a new supervisor, and under CCMA Login Account Details, assign User Name and Password. Then in Access and Partition Management assign that supervisor a user type of Administrator.

Shangar Sundaralingam · Answer

In Contact Center Management, create a new supervisor, and assign Administrator Voice URI.

Shangar Sundaralingam · Answer

Create a new user in Access and Partition Management, and assign a password.

Shangar Sundaralingam · Answer

Create a new user in Access and Partition Management, assign User Type Administrator, and assign a password.

Question list

List of questions

Question 1

(0)

Question 2

(0)

Question 3

(0)

Question 4

(0)

Question 5

(0)

Question 6

(0)

Question 7

(0)

Question 8

(0)

Question 9

(0)

Question 10

(0)

Related questions

Question 20 - 3312 discussion

Suggested answer: C

0 comments