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Question 47 - 3312 discussion

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A customer with Avaya Aura@ Contact Center (AACC) Orchestration Designer wants to create an application flow that checks the following:

A.
Verify that the skillset is in service.
Answers
A.
Verify that the skillset is in service.
B.
Provide a recorded announcement if the skillset is not in service.
Answers
B.
Provide a recorded announcement if the skillset is not in service.
C.
Queue to the skillset if the skillset is in service.
Answers
C.
Queue to the skillset if the skillset is in service.
D.
Provide a recorded announcement for a welcome message.Which three flow blocks support these requirements? (Choose three.)
Answers
D.
Provide a recorded announcement for a welcome message.Which three flow blocks support these requirements? (Choose three.)
E.
Output
Answers
E.
Output
F.
Input
Answers
F.
Input
G.
Logic
Answers
G.
Logic
H.
Queue
Answers
H.
Queue
I.
Wait
Answers
I.
Wait
Suggested answer: A, C, D

Explanation:

Output block: A block that can play prerecorded prompts and variable values to a caller.

The logic block checks to see if the primary skillset is out of service. If the skillset is in service, the contact is queued. Reference:

https://downloads.avaya.com/css/P8/documents/101059027

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asked 16/09/2024
Arnaldo Martinez 2-30793
42 questions
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