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Question 112 - CBDA discussion

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The analytics team has completed their analytics work and have agreed on a set of five key recommendations. They are now discussing how best to communicate these recommendations to the finance, customer service, and marketing teams. Recognizing that this is a diverse set of stakeholders, the business analysis professional reminds the team:

A.
All stakeholders should receive information about the recommendation in the same way
Answers
A.
All stakeholders should receive information about the recommendation in the same way
B.
Stakeholders only have the ability to understand summarized recommendations
Answers
B.
Stakeholders only have the ability to understand summarized recommendations
C.
Recommendations are important and must be communicated with as much detail as possible
Answers
C.
Recommendations are important and must be communicated with as much detail as possible
D.
The recommendation should be communicated in different ways for different stakeholders
Answers
D.
The recommendation should be communicated in different ways for different stakeholders
Suggested answer: D

Explanation:

Explanation: According to the Guide to Business Data Analytics, the recommendation is the output of the data analysis that provides suggestions or guidance for actions or decisions based on the data insights. The recommendation should be communicated in different ways for different stakeholders, depending on their needs, preferences, and expectations. The communication should consider the following factors: The level of detail and complexity: Some stakeholders may require more or less detail and complexity in the recommendation, depending on their role, responsibility, and involvement in the data analysis project. For example, the finance team may need more detail and complexity than the customer service team, as they are more concerned with the financial implications and feasibility of the recommendation. The format and medium: Some stakeholders may prefer different formats and mediums for receiving the recommendation, depending on their availability, accessibility, and learning style. For example, the marketing team may prefer a visual and interactive format, such as a dashboard or a presentation, than a textual and static format, such as a report or a document. The tone and language: Some stakeholders may respond better to different tones and languages for the recommendation, depending on their culture, background, and personality. For example, some stakeholders may appreciate a formal and professional tone and language, while others may prefer a casual and friendly tone and language. The communication should also follow the principles of clarity, accuracy, relevance, and timeliness, as well as adhere to the ethical and legal standards for data privacy and security.

asked 18/09/2024
Ghalem benhameurlaine
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