What is a definition of a service improvement plan (SIP)?

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Jarrad Payne · Accepted Answer

A formal plan to implement improvements to a service or process

Jarrad Payne · Answer

A formal plan to implement improvements to a customer's business processes

Jarrad Payne · Answer

An input from availability management to service level management, detailing the service design plan

Jarrad Payne · Answer

An input from financial management for IT services to service level management, detailing the budget plan

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