ITIL | Certification Exams
The ITIL (Information Technology Infrastructure Library) framework is one of the most widely adopted approaches to IT service management (ITSM). ITIL certification exams validate a professional's knowledge of ITIL best practices for delivering high-quality IT services. The certification levels are designed for professionals at different stages of their ITSM career, ranging from beginners to experienced IT service managers.
ITIL Certification Levels:
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ITIL Foundation: The entry-level certification that provides a comprehensive understanding of ITIL principles and practices.
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ITIL Practitioner: Focuses on applying ITIL concepts in real-world scenarios.
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ITIL Intermediate: Includes various modules such as Service Lifecycle, Service Capability, and Service Offerings.
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ITIL Expert: Requires passing multiple intermediate modules and demonstrates advanced knowledge of ITIL.
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ITIL Master: The highest level, requiring extensive experience and contributions to the ITIL community.
Find technical support for training and credentials within the topics below.
