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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 51
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Question 501
Which is a key requirement for successful service level agreements (SLAs)?
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Question 502
Which of the four dimensions focuses or managing data in compliance with industry regulations?
Question 503
When using the 'continual improvement model, which information should be produced by an organization to understand where the organization is now?
Question 504
Which service value chain activity relates with buying new products?
Question 505
Which statement about the purpose or the Monitoring and event management practice is TRUE?
Question 506
Which practice has a purpose that involves creating closer, more collaborative relationships?
Question 507
What is a user?
Question 508
What is the definition of service management?
Question 509
Which of the following terms is more suitable to describe the functionality of a service?
Question 510
Which of the following statements about 'outcomes' is TRUE?
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