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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 34
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Question 331
What describes how components and activities work together to facilitate value creation?
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Question 332
Which practice involves the management of vulnerabilities that were not identified before the service went live?
Question 333
What should be considered as part of the 'partners and suppliers' dimension?
Question 334
Which is a recommendation of the guiding principle 'think and work holistically'?
Question 335
What impact does automation have on a service desk?
Question 336
What aspect of 'service level management' asks service consumers what their work involves and how technology helps them?
Question 337
What can be used to determine if a service is 'fit for purpose'?
Question 338
In service relationships, what is a benefit of identifying consumer roles?
Question 339
What varies in size and complexity, and uses functions to achieve its objectives?
Question 340
Which includes governance, management practices, and continual improvement?
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