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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 52

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List of questions

Question 511

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What ensures that service providers and service consumers continue to create value together?

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Question 512

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A good way to apply the ITIL guiding principle 'focus on value' is to:

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Question 513

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What are the KEY stakeholder groups mat service providers should cooperate with?

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Question 514

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A good way to apply the ITIL guiding principle 'keep it simple and practical' is to:

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Question 515

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Which activity is NOT recommended by the 'start where you are' guiding principle?

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Question 516

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Which is recommended as pan of the 'progress iteratively with feedback' guiding principle?

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Question 517

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When considering the type of relationship required with other organizations involved in the design and delivery of services, which dimension of service management are you utilizing?

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Question 518

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Which of the four dimensions' focuses on roles responsibilities and systems of authority?

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Question 519

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Identify the missing word in the following sentence.

The purpose of the service configuration management practice to to ensure mat accurate and reliable information about the configuration of [?], and the is that support mem, is available when and where it to needed.

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Question 520

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Identify the missing word(s) in the following sentence.

The purpose of the problem management practice is to reduce me likelihood and impact of incidents by identifying actual and potential causes of incidents and managing [p] and known errors.

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Related questions

Which practice has a purpose that includes ensuring that risks have been properly assessed?
Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
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Which statement about emergency changes is CORRECT?
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Which is a description of service provision?