What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?

Question

Rafael Pabon · Accepted Answer

Increasing collaboration and visibility for the improvement.

Rafael Pabon · Answer

Restricting information about the improvement to essential stakeholders only.

Rafael Pabon · Answer

Involving customers after all planning has been completed.

Rafael Pabon · Answer

Engaging every stakeholder group in the same way, with the same communication.

List of questions