Which costs are included in the value proposition of a service?

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Nathalie Yip · Accepted Answer

The benefits, usefulness. and importance of the service that are perceived by the service consumer

Nathalie Yip · Answer

Additional expense that the service consumer has because they are using the service

Nathalie Yip · Answer

Money that the service consumer no longer needs to spend because they are using the service

Nathalie Yip · Answer

Tangible or intangible results for the service consumer because they are using the service

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