Home / ITIL / ITILFND-V4

Question list

List of questions

Question 1

(0)

Which ITIL guiding principle recommends using existing services, processes and tools when improving services?

Question 2

(0)

Which practice has a purpose that includes ensuring that risks have been properly assessed?

Question 3

(0)

When should a full risk assessment and authorization be carried out for a standard change?

Question 4

(0)

Which statement about emergency changes is CORRECT?

Question 5

(0)

Which practice coordinates the classification, ownership and communication of service requests and incidents?

Question 6

(0)

What is warranty?

Question 7

(0)

Which is part of service provision?

Question 8

(0)

Which statement about a 'continual improvement register' is CORRECT?

Question 9

(0)

What are 'engage', 'plan' and 'improve' examples of?

Question 10

(0)

Which statement about outcomes is CORRECT?

Question 447 - ITILFND-V4 discussion

Identity the missing word in the following sentence The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed