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Question 455 - ITILFND-V4 discussion

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What is the customer of a service responsible for?

A.
Authorizing the budget for the service
Answers
A.
Authorizing the budget for the service
B.
Provisioning the service
Answers
B.
Provisioning the service
C.
Defining the requirements for the service
Answers
C.
Defining the requirements for the service
D.
Using the service
Answers
D.
Using the service
Suggested answer: C

Explanation:

Customer: A person who defines the requirements for a service and takes responsibility for the outcomes of service consumption;

https://www.bmc.com/blogs/itil-key-concepts-service-management/

asked 18/09/2024
Feroz Khan
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