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Question 495 - ITILFND-V4 discussion
Which activity is NOT recommended by the start where you are' guiding principle?
A.
Involving people who are not familiar with a service when observing and assessing its activities
B.
Applying risk management when considering to introduce new processes
C.
Using source data to avoid any unintentional data distortion found in reports
D.
Discarding existing processes before assessing their usefulness
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