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Question 160 - Certified Advanced Administrator (CRT-211) discussion

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The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.

What should the administrator review to resolve the issue?

A.
Email Logs
Answers
A.
Email Logs
B.
HTML Email Status Report
Answers
B.
HTML Email Status Report
C.
Notification Delivery Settings
Answers
C.
Notification Delivery Settings
D.
Outbound Messages
Answers
D.
Outbound Messages
Suggested answer: A

Explanation:

Email logs provide information about email delivery, such as the sender, recipient, date and time, delivery status, and any error messages. The administrator can use email logs to troubleshoot why users are missing expected email alerts and identify which emails are hitting the daily limit.

Reference: https://help.salesforce.com/articleView?id=email_logs.htm&type=5

asked 23/09/2024
Danilo Ferrareis
34 questions
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