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Question 163 - Certified Advanced Administrator (CRT-211) discussion

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An administrator at AW Computing is trying to track the login history for a specific user. The AW Computing org has 150,000 users and multi-factor authentication (MFA) is enabled and enforced for all users. In reviewing the Identity Verification History data, the administrator is unable to find any information for the mentioned user. The user used to log in regularly but has been inactive this quarter.

Which two reasons explain why the user's data is missing from Identity Verification History?

Choose 2 answers

A.
Identity Verification History stores the last year's worth of data.
Answers
A.
Identity Verification History stores the last year's worth of data.
B.
User belongs to a specific role for which identity verification data is not stored.
Answers
B.
User belongs to a specific role for which identity verification data is not stored.
C.
Up to 20,000 records of users' identity verification attempts are stored.
Answers
C.
Up to 20,000 records of users' identity verification attempts are stored.
D.
The last 6 months worth of data is stored in the Identity Verification History.
Answers
D.
The last 6 months worth of data is stored in the Identity Verification History.
Suggested answer: C, D

Explanation:

Identity Verification History stores up to 20,000 records of users' identity verification attempts for various features that require MFA, such as logging in from an unknown browser or device, resetting a password, or changing personal information. The data is stored for up to 6 months and then deleted automatically. Therefore, if a user has been inactive for more than 6 months or if there are more than 20,000 records in total, their data may be missing from Identity Verification History.

Reference: https://help.salesforce.com/articleView?id=sf.identity_verification_history.htm&type=5

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asked 23/09/2024
Marek Siwek
36 questions
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