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Question 166 - Certified Advanced Administrator (CRT-211) discussion

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An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.

How should an administrator ensure the proper users will receive the email?

A.
Configure a queue for the project team and have members view the queue's list view.
Answers
A.
Configure a queue for the project team and have members view the queue's list view.
B.
Use sharing rules to automatically share with the individual users in the project team.
Answers
B.
Use sharing rules to automatically share with the individual users in the project team.
C.
Move the project users to the same role and send the email alert to everyone in the role.
Answers
C.
Move the project users to the same role and send the email alert to everyone in the role.
D.
Create public groups for each project team and send the email alert to the project group.
Answers
D.
Create public groups for each project team and send the email alert to the project group.
Suggested answer: D

Explanation:

Public groups let you share records with a set of users defined by criteria such as role, profile, or individual users. You can use public groups as recipients for email alerts in workflow rules or process builder.

Reference: https://trailhead.salesforce.com/en/content/learn/modules/administration_essentials_for_new_admins_in_lightning_experience/administration_essentials_for_new_admins_in_lightning_experience_security_sharing

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asked 23/09/2024
Farshin Golpad
38 questions
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