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Question 256 - Certified B2B Commerce Administrator discussion

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A developer exports data from an org on a standard entity which has a custom attribute. When they launch Data Loader, select the entity, click the Select All Fields button and click Finish, the custom field they added called MyCustomField__c has no values and no column header in the CSV file. What is the root cause?

A.
The user needs to install a specific Zulu JDK that is recommended by Salesforce.
Answers
A.
The user needs to install a specific Zulu JDK that is recommended by Salesforce.
B.
A mapping file was not used when the data was loaded in
Answers
B.
A mapping file was not used when the data was loaded in
C.
The user does not have access to the field
Answers
C.
The user does not have access to the field
D.
The user has rights to the field but there are no values in it
Answers
D.
The user has rights to the field but there are no values in it
Suggested answer: C

Explanation:

The most likely root cause of the issue is that the user does not have access to the custom field MyCustomField__c. This means that the user's profile or permission set does not have the field-level security (FLS) enabled for this field, or the field is not visible on the page layout for the user's record type. Therefore, when the user exports data from the org using Data Loader, the custom field is not included in the CSV file, and neither its values nor its column header are shown. To resolve this issue, the user or an administrator should check and modify the FLS and page layout settings for the custom field, and then try to export the data again.Reference:

Field-Level Security

Data Loader Guide

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asked 23/09/2024
Yousuf Shahzad
40 questions
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