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Question 5 - Certified B2B Solution Architect discussion

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AC Computers is launching a new subscription bundle service and plans to primarily sell through direct sales and a website storefront for existing customers. Direct Sales needs the ability to configure complex deals and manage subscription. Existing customersneed the ability to initialize a request for additional products and services from the storefront and seamlessly send the request directly to Sales to finalize the quote.

Which three recommendations should a Solution Architect make to meet these business requirements?

Choose 3 answers

A.
Salesforce CPQ
Answers
A.
Salesforce CPQ
B.
Salesforce Order Management
Answers
B.
Salesforce Order Management
C.
Salesforce Billing
Answers
C.
Salesforce Billing
D.
B2B Commerce
Answers
D.
B2B Commerce
E.
CPQ B2B Commerce Connector
Answers
E.
CPQ B2B Commerce Connector
Suggested answer: A, D, E

Explanation:

Salesforce CPQ is essential for configuring complex deals and managing subscriptions, addressing the needs of Direct Sales. B2B Commerce facilitates self-service capabilities for existing customers, enabling them to initiate product and service requests online. The CPQ B2B Commerce Connector bridges CPQ and B2B Commerce, ensuring seamless transition of requests from the storefront to Sales for quote finalization. This integrated solution supports AC Computers' requirement for a cohesive sales process that caters to both direct sales complexity and customer self-service convenience, aligning with Salesforce's ecosystem's capabilities to provide a comprehensive and efficient sales and service experience.

asked 23/09/2024
Vincent Meuldijk
38 questions
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