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Question 104 - Certified B2B Solution Architect discussion

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Universal Containers (UC) is undergoing a full digital transformation and has chosen Salesforce as one of the main components. UC will use Sales Cloud for online activities, CPQ for quote generation and renewals. B2B Commerce for online orders through its partnerships and vendors, an external ERP for fulfillment and invoicing, and Marketing Cloudfor customer outreach. UC wants to create fluidity between the entire application landscape, and an integration between systems is required.

The applicationisexpected to be able to generate an order based on any of the channels outlined above, and be utilized in UC's outreach to its customers.

Where should a Solution Architect recommend the system of record (SOR) be for all orders going forward?

A.
In the ERP Order Object
Answers
A.
In the ERP Order Object
B.
Salesforce Custom Object
Answers
B.
Salesforce Custom Object
C.
Salesforce Order Object
Answers
C.
Salesforce Order Object
D.
B2B Commerce Order Object
Answers
D.
B2B Commerce Order Object
Suggested answer: A

Explanation:

For Universal Containers (UC), maintaining the system of record (SOR) for all orders in the ERP Order Object is the most strategic approach, especially given the ERP's role in fulfillment and invoicing. This ensures that the ERP remains the authoritative source for order data, providing a single point of truth for financial transactions and order management. Integrating Salesforce clouds with the ERP allows for seamless data flow and operational efficiency, supporting UC's digital transformation goals while leveraging the ERP's robust capabilities for order processing and financial management.

asked 23/09/2024
Jean-Bosco Muganza
38 questions
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